Privacy Policy

1. Introduction

Welcome to Viam-Bio ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our application, or interact with our services.

Please read this privacy policy carefully. By accessing or using Viam-Bio, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically when you use our services.

• Account Information: When you register, we collect your email address, username, full name, and any profile details you choose to provide (such as your bio and profile image).
• Content Data: We collect the links, text, images, and other media you upload to your Viam-Bio page.
• Automatically Collected Data (Log Data): Our servers automatically record information that your browser sends whenever you visit our site. This may include your IP address, browser type, device type, operating system, and the date and time of your visit.
• Analytics Data: To provide you with dashboard statistics, we track aggregate click and view data for the visitors who land on your Viam-Bio page. This data is anonymized and used strictly to provide you with insights.

3. How We Use Your Information

We use your information strictly to operate, maintain, and improve the Viam-Bio platform. Specifically, we use it to:

• Create, secure, and manage your user account.
• Provide, operate, and maintain our services.
• Process transactions and send related information (e.g., billing for Pro/Premium plans).
• Provide you with analytics regarding your Viam-Bio page traffic.
• Monitor and prevent fraudulent activity, spam, and violations of our Terms and Conditions.
• Respond to your comments, questions, and provide customer support.

4. Strict Zero Third-Party Data Sharing Policy

We firmly believe that your data is your own. We do not sell, rent, trade, or share your personal information or your audience's data with any third parties for their promotional or marketing purposes.

Your data is never packaged and sold to data brokers or advertising networks. The only circumstances under which we may disclose information are:

• To Comply with the Law: If required by a subpoena, court order, or legal process.
• Essential Service Providers: We may share necessary data with trusted vendors that provide critical infrastructure to operate our service (e.g., secure payment processors like Razorpay, Stripe, or cloud hosting providers like Cloudflare, AWS, Google Cloud). These providers are legally bound to protect your data and are strictly prohibited from using it for any other purpose.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. We only use essential cookies necessary to keep you logged in and functional cookies to remember your preferences (like dark mode). We do not use intrusive third-party tracking cookies for targeted advertising.

6. Data Retention and Deletion

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When you delete your account, your profile, links, and associated personal data are permanently deleted from our active production servers within 30 days.

7. Your Data Protection Rights

Depending on your location (such as under GDPR or CCPA), you may have the following rights regarding your data:

• The right to access, update, or delete the information we have on you.
• The right of rectification if your information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right to request data portability (an export of your data).

You can exercise most of these rights directly from your account dashboard. For further assistance, contact our support team.

8. Security of Your Information

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. All sensitive data (such as passwords) is securely hashed, and all communication with our servers is encrypted via HTTPS/TLS. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

9. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us via the support portal in your dashboard or email our privacy team directly.